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Reverse LogisticsPALCO’s reverse logistics professionals can transform an increasingly costly and complex returns management process into a competitive advantage. Reverse Logistics is very complex and specialized component of the supply chain and it involves handling returning products, opening, inspecting and identifying products, communicating with internal departments and customers, and then directing products into disposition channels which provide the highest value for the return. Simplified, Reverse Logistics consists of planning and directing the most efficient flow of returning material and related information from beginning to end for the purpose of maximizing value. PALCO...come to rely on us. PALCO’s repair expertise is anchored by 20+ years of servicing leading-edge technology. Working with state-of-the-art tools in a quality-conscious environment, our experts thoroughly and accurately test, diagnose, and repair to OEM specifications. Working with each client, we develop dedicated repair programs to meet our customer’s support requirements. We offer the most comprehensive repair and logistics solution available. Screening Customized triage test services are created to meet the specific needs of our customers. Processes can be modified to meet upgrade, testing, burn in, calibration, and performance requirements. We work with each customer to develop procedures and reporting to meet your testing requirements. Component Level Repair Working with state-of-the-art equipment and tools in a quality-conscious environment, our experts offer OEM workmanship on component-level repairs. We repair product to a finished goods condition, refurbish, implement upgrades, and respond rapidly to emergency requirements, we develop core return programs and can provide just-in-time repair and shipment while tracking returns. Various priority options are available ranging from standard repair cycle to our express service. We offer the best comprehensive repair and logistics solution available.Module Level Repair Customized test and module level repair services are created to meet specific needs of our customers. Processes can be modified to meet testing, burn in, calibration, and performance requirements. System Level Repair PALCO can provide a support program tailored to your specific needs. The price of onsite maintenance is overtaking the cost of hardware. System level quick-return repair programs allow customers an alternative to expensive on-site service contracts. Advanced Exchange In addition to our repair service, we offer priority support through Advance Exchanges. This service includes the advance shipment of a new or "like new" product for a failed unit. It is an upgrade to the standard repair and can include emergency coverage as determined by our customer. This service offering allows our customers to leverage our logistics expertise in increase turn-around-time and improve service levels. PALCO Logistics operations encapsulates all facets of operations associated with inventory management:
Every business is different, and the needs of your company depend on the specific products and services you provide. We work with each of our customers and develop dedicated programs and provide customized services that can be integrated seamlessly into your business model. We understand that as an outsource supplier, inventory management is integral into your business, and providing exceptional service is our business.
Standard Services PALCO’s world-class facility covering 200,000 square feet. Our dedicated logistics professionals provide the highest level of service, responding to your needs.
On-line Services
Returned Goods Services
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r e l a t e d i n f o Reverse Logistics |
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Copyright 2006. PALCO, Inc. |